Deskgame, a safe and equitable gaming website by and to Filipino players. Through our site, you are entering into an agreement with the terms and conditions as outlined below by registering and playing on our site. Reading these rules takes time, but they ensure safety of players and the platform and ensure that gaming remains fair and transparent.
The Member Account
All players would need to open a personal account to use the real-money services of Deskgame.
- You should be 21 years and above and a citizen of the Philippines where online gaming is legal.
- A user is permitted to have only one active account. There is a possibility of multiplying or opening more than one account which can lead to suspension or even closure.
- It is your responsibility to ensure that your login details are confidential.
Deskgame has the right to check identity any time to block fraud and underage gambling or misuse of account.
Communication Opt-In
By registering, you also need updates about:
- How to get in contact with us, every update will be sent via email, SMS, or in-app notification.
- Checking account and security notifications.
- Advertisements, gifts and new releases.
- Reminders to gamble wisely.
You can cancel at any time by adjusting your notification settings or sending an email to support.
Collection and Privacy Statement
Deskgame just gathers the required personal and financial information to:
- Verify your identity
- Deposits and withdrawals of process.
- Adhere to requirements of PAGCOR and Data Privacy Act of 2012 (RA 10173).
Data is securely stored and it will only be used in operational as well as regulatory purposes. Not even with third parties do we sell or distribute personal information.
User Consent
Using the services of Deskgame, you:
- Frauds: Refusal to consent to data collection to verify an account and provide security.
- Accept and consent to the terms as stipulated in this document.
- Make sure that you are giving correct information that is not false.
- Non-compliance can lead to termination or suspension of accounts.
Deposits and Withdrawals
Deskgame accepts trusted local payment services: GCash, Maya and local bank transfer.
- There are also minimum and maximum transaction limits based on account level.
- The withdrawals are logged out to the same account as deposits.
- Any suspicious or unusual transaction can cause identity investigations in accordance with the anti-money-laundering (AML) policies.
The processing time could take any time, and our finance department is available 24/7 to make sure that it pays out in time.
KYC Policy (Know Your Customer)
Deskgame is a strict adherent to the regulations of PAGCOR and AML, a KYC procedure.
Players have to provide valid identification which includes:
- ID which is issued by the government (e.g. UMID, Driver’s License, Passport)
- Evidence of residence (e.g. utility bill, bank statement)
KYC verification will provide a secure, transparent, and legal gaming space to everyone.
Breaches, Penalties, and Termination
Any breach of Deskgame rule can result in:
- Warranting or provisional suspension.
- Bonus or winnings forfeiture.
- Permanent account closure
Deskgame has the power to close down any account that they find to be cheating, collaborating unjustly or abusing offers.
Dormant Policy and Inactive Account
An account will be deemed inactive after 6 months of not making any transaction or logging in.
- The monthly maintenance costs may be small as applied by Deskgame.
- In case an account has not been used in the past 12 months, the account will be termed as dormant and any balance in the account can be withdrawn back as needed under the law.
Anytime you can reactivate your account by logging in or calling the customer support.
Bonus Policy
Active members are rewarded with bonuses. Nevertheless, there are certain rules of all promotions:
- Every bonus has a wager required.
- Bonuses could be forfeited through abuse or manipulation.
- Cash rewards and withdrawals are only accessible to verified members.
It is always best to read the terms of the promos before claiming.
Policy on Intellectual Property
The platform owns or is licensed by all the content on Deskgame such as the logos, software, game design and trademarks.
- It is strictly forbidden to reproduce it or distribute it unlicensed.
- Players are not supposed to reverse-engineer or to hack the software or systems of the platform.
Disclaimer
Deskgame has licensed and regulated conditions of operation.
We also offer entertainment as a guarantee of nothing.
The platform will not be liable to losses as a result of:
- Player error
- Internet/ device disruption.
- Service unavailability by a third-party.
Play to win and do not bet more than you can afford.
Affirmation and Consent of Member
Using any Deskgame service or by clicking on the Agree button you:
- Assure that you are of legal age to play.
- All rules, policies, and updates must be accepted.
- Sign to allow Deskgame to check your information as required by law.
The fact that you continue to use it implies that you consent to these Terms and Conditions.
Other Terms
Deskgame can update these Terms at some time to include operational or legal changes.
- Any changes will be immediate upon postings.
- The further utilization of the site is also an acceptance of new terms.
- To have more details, our 24/7 customer support team can help you.
Responsible, Fair and Deskgame Play
Deskgame plays fair, safe, and friendly with the Filipinos — allowing everyone a real opportunity to win without breaking the rules.
